Last updated on 17/03/2026

At Tieric Pilates ("we", "us", "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

1. What Personal Information We Collect

We may collect personal information including, but not limited to:

Full name

Date of birth

Contact details (email, phone number, address)

Emergency contact details

Payment information

Health and fitness information (e.g., injuries, medical conditions)

Information from third-party booking or payment platforms you use

2. How We Collect Your Information

We collect personal information when you:

Register for classes or memberships

Book a session online, in person or via a third-party platform (e.g., Mindbody, Momence, etc.)

Fill in forms (digitally or physically)

Contact us via phone, email, website, or social media

Participate in promotions or events

Provide information during health and fitness assessments

3. Why We Collect Your Information

We collect your information to:

Book and manage classes and memberships

Provide safe and personalised instruction

Process payments and manage your account

Communicate with you about your bookings, changes, and studio updates

Send marketing communications (with your consent)

Improve our services and customer experience

Meet legal, health, and safety obligations

4. Disclosure of Personal Information

We may disclose your information to:

Service providers such as booking systems or payment processors

Instructors or staff (for class preparation and safety)

Legal or regulatory authorities if required by law

We will never sell or rent your personal information to third parties.

5. Storage and Security

We store your personal information securely and take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes using secure systems and limiting access to authorised personnel only.

6. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out of date, or incomplete. To request access or changes, please contact us using the details below.

7. Marketing Communications

If you opt in to receive updates or marketing emails, we may use your personal information to contact you. You can opt out at any time by clicking ‘unsubscribe’ or contacting us directly.

8. Third-Party Services

Our website or booking system may contain links to third-party services. We are not responsible for the privacy practices of those services. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact:

Tieric Pilates

Website: www.tiericpilates.com.au

Email: hello@tiericpilates.com.au

Phone: 0422394408

Address: Ground Floor, 271A Mt Alexander Road, Ascot Vale, Melbourne 3032

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au